Customer Help

Our team is always here to assist.

Common purchase queries answered

Orders and Shipping

The Deliver charges for online orders are… We offer free delivery on order over $49.00 (some restrictions apply). If an order is under $49.00, we charge a flat rate of $7.95.

We accept all major credit cards and PayPal. We also accept PayPal credit. If you are having trouble seeing where to pay by credit card, click the “checkout” button instead of the PayPal button in the cart and you can pay by credit card. Feel free to contact us if you have any further questions. Email: sales@detroitmetalworkingsupply.com or by Phone at 586-747-3060.

We offer same day shipping until 2PM EST., we often try to ship same day until 6PM EST. If you select ground shipping, your estimated lead time would be anywhere from 1-3 days. If your item is not in stock or is on backorder. We will contact you with a lead time within 24 hours.

We take great measures to secure and protect our website. Our customer’s security is of utmost importance. It is safe to save your data and it is protected. Feel free to contact us if you have any questions regarding this.

After you place your order, you will receive and order number on the order confirmation screen. Your order will ship same day if it is before 2 PM EST. In the unlikely event that we do not have stock or there is a backorder, we will contact you via email with solutions.

Yes, you will receive an invoice for your order and an order confirmation upon placing your order.

Free shipping

Free Shipping is in the continental United States on orders over $49

Easy 30 days returns

30 days money back guarantee

Warranty

All products are backed by full manufacturer’s warranty.

100% Secure Checkout

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